Privacy Policy
WholesaleHawk, Inc. ("WholesaleHawk", "we", "us", or "our") operates an employee-exclusive brand storefront platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.
1. Information We Collect
We collect information you provide directly to us and information generated through your use of the platform:
- Account information — your name and work email address, used to verify your employment and grant storefront access.
- Order information — shipping address, items purchased, and transaction amounts.
- Payment information — payment is processed by Stripe, Inc. We do not store your card details on our servers.
- Usage data — pages visited, products viewed, and interactions with the storefront.
- Communications — messages sent via our contact form, brand or enterprise inquiry forms.
2. How We Use Your Information
We use the information we collect to:
- Verify your eligibility and grant access to your company's employee storefront.
- Process and fulfill orders placed through the platform.
- Send transactional emails such as one-time login codes and order confirmations.
- Respond to your inquiries and support requests.
- Improve and operate the WholesaleHawk platform.
- Comply with legal obligations, including sales tax reporting via TaxJar.
3. Sharing of Information
We do not sell your personal information. We share information only in the following circumstances:
- Brand partners — your shipping name and address are shared with the brand fulfilling your order, solely for shipping purposes.
- Service providers — Stripe (payments), TaxJar (tax compliance), and ZeptoMail (transactional email). Each is bound by their own privacy policies.
- Your employer — we may share aggregate, non-identifiable usage statistics with the enterprise that sponsors your storefront access.
- Legal requirements — if required by law or to protect our rights.
4. Cookies and Tracking
We use session cookies to keep you signed in during your storefront visit. We do not use third-party advertising trackers or sell browsing data to advertisers.
5. Data Retention
We retain your account and order data for as long as your employer maintains an active relationship with WholesaleHawk. You may request deletion of your personal data by contacting us at privacy@wholesalehawk.com. Tax records may be retained longer as required by law.
6. Security
We use industry-standard measures including TLS encryption in transit and access controls to protect your data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at privacy@wholesalehawk.com.
8. Children's Privacy
Our services are intended for employees of enrolled companies and are not directed at individuals under 18 years of age. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the platform constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us via our contact page or email privacy@wholesalehawk.com.
